Contact with genua Support

Here you find information about contacting genua support.

Please login to the internal support area to view our contact details or submit a request online.

Our mail server accepts secured connections by default with TLS 1.2 (PFS).

In case you have no access to our password protected content, you can use the general contact form for inquiries. If you have remarks about our security solutions, you can report these via our contact form product feedback.


We gladly reply to your questions, feedback or criticism concerning the customer portal.
» Access contact form

To open requests online, please log in.

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