Additional notes concerning the customer portal

Welcome to our customer portal.

The customer portal kunde.genua.de offers information, documents and software on our products and forms for support requests and more.

Log in with your user credentials to gain access to all areas.

For questions and feedback concerning the customer portal, you may use the regular support contact options.

Navigation, structure and search

The upper navigation bar provides you with access to current announcements and product pages, that offer you a quick overview for every product. Also, software, documents and other data for downloading can be found here, as well as product information as the knowledge base and informationen about releases and security relevant topics. The service area displays contact options and pages with continuous information.

Most pages provide a search and a content index on the left side. The search field enables you to look up your own choice of filter expressions, and via the support overview implicit filters are activated for each selected subset. The same filters are also applied via the upper navigation bar.

On the right side, a context sensitive navigation list or detailed information about the articles and other data is shown.

In the middle, filter results are listed or likewise the content of the selected article.

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